Warranty

Fuel Injectors Warranty

The following parts are covered by a limited-time warranty, with the period counted from the day of purchase:

• New Injectors: All injectors marked as new have a 1-year warranty.

• Reconditioned Injectors: All injectors marked as used have a 4-month warranty.

• Re-manufactured Injectors: All injectors marked as re-manufactured have a 30-day warranty.

Items must be purchased directly from us. If purchased through a dealer, please contact them for returns under their return policy. Warranties will be honored to the original owner and can not be transferred.

To Determine Warranty Eligibility:

• Contact us at warrantiesandreturns@ecrperformance.com before sending the injector set. Include your name, phone number, order number, and a description of the problem.

• You are responsible for shipping costs to and from your address. Provide us with the tracking information once available. Ensure proper packaging to prevent damage; ECR Performance LLC is not responsible for damage due to inadequate packaging. All returns must be prepaid and adequately insured. ECR Performance LLC is not responsible for packages lost in transit.

• Upon receipt, we will inspect and test the injector set and provide a determination within 3 to 6 business days.

Covered by Warranty:

• This warranty covers electrical and mechanical issues of the injectors. Regular maintenance is required and is not covered.

• Injector deterioration over time through normal usage is not covered; it is considered a maintenance issue. Properly maintained fuel injectors can provide excellent performance for many years.

• Fitment and tuning issues that may arise are not covered. Professional installation and tuning are highly recommended.

Not Covered by Warranty:

• Fire damage

• Use of unapproved fuels specific to the injectors

• Bent or broken injector bodies

• Use of oxygenated race fuels (VP Q16, 260 GT, EXO2 107, MTBE, etc.)

• Missing or damaged parts

• Tool marks from improper installation or removal

• Broken, cracked, scratched, melted, or missing electrical connectors

• Broken, bent, or missing pintles

• Severely corroded metal bodies

 

Warranty Exclusion for Electrical Parts, Electrical Connectors, and Custom Parts

Please be informed that electrical parts, electrical connectors, and custom parts supplied by ECR Performance are sold without warranty, expressed or implied. While we rigorously test all electrical parts upon their arrival at our facility and before shipment, due to the nature of these components and the variability in their application and usage conditions, we cannot guarantee their performance or durability beyond initial testing.

By purchasing electrical parts, electrical connectors, or custom parts from ECR Performance, you acknowledge and agree to the following:

1. No Warranty: There is no warranty provided for electrical parts, electrical connectors, or custom parts, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Our part fits various applications unless otherwise specified by ECR Performance or the manufacturer

2. Testing: All electrical parts undergo thorough testing upon arrival at our shop and prior to shipment to ensure they meet our quality standards at that time.

3. Limitation of Liability: ECR Performance shall not be liable for any damages, losses, or costs arising from the use of electrical parts, electrical connectors, or custom parts, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

4. Customer Responsibility: It is the customer's responsibility to make sure that the part order is the correct one for the application. The customer shall inspect all products upon receipt and to determine their suitability for the intended application.

5. Professional Installation Recommendation: ECR Performance strongly recommends the use of a professional installer and/or tuner for electrical parts, electrical connectors, or custom parts. Proper installation and tuning by a qualified professional can help ensure optimal performance and minimize the risk of damage.

This disclaimer applies to all purchases of electrical parts, electrical connectors, or custom parts from ECR Performance. If you have any questions regarding this warranty exclusion or our products, please contact us before making a purchase.